We may require your RCA PIN in the following circumstances:
On the web enrollment form, under the “Existing Customers” option.
When calling RAPIDGate Customer Support (877.727.4342), you will provide the RCA PIN to the RAPIDGate automated system or representative who takes your call. Once you have provided your RCA PIN, you may make changes to your account.
When using live chat or email to request a participant/credential deactivation.