The RAPIDGate Company Administrator (RCA) is responsible for:
- Creating an RCA Personal Identification Number (PIN), and reference it each time you reach out to customer support about your account
- Provide approval for company enrollment/renewal and associated charges
- Provide your Company Code for your employees to register online or at one of the RAPIDGate Registration Stations
- Provide billing approval for new employee registrations and renewals
- Manage company and employee information for the RAPIDGate program
- Update company method of payment
- Employee credential deactivation
- Non-Qualified employee Resolution
- Order Credential replacement
- Distribute all necessary communication from Fortior Solutions to registered employees when applicable
- Collect and destroy credentials from employees who are terminated or no longer with your company, and notify RAPIDGate Customer Support immediately