Question 1

I am the new RAPIDGate Company Administrator (RCA). How do I update the account?

Vreesjones · Accepted Answer

If there were two RAPIDGate Company Administrators and one is gone, we will reach out to the remaining RCA to verify you as a new authorized RAPIDGate Company Administrator (RCA) for your company.

If there are no remaining RCAs and you are now the sole point of contact, a RAPIDGate customer service representative will call out to the company phone number on file ask for the highest member of management in the former RCA’s department. Once you are confirmed as the new RCA, we will set up your RCA PIN and will send you an e-mail detailing the Roles and Responsibilities of a company administrator.

Question 2

I am the new RAPIDGate Company Administrator (RCA). How do I update the account?

Vreesjones · Accepted Answer

If there were two RAPIDGate Company Administrators and one is gone, we will reach out to the remaining RCA to verify you as a new authorized RAPIDGate Company Administrator (RCA) for your company.

If there are no remaining RCAs and you are now the sole point of contact, a RAPIDGate customer service representative will call out to the company phone number on file ask for the highest member of management in the former RCA’s department. Once you are confirmed as the new RCA, we will set up your RCA PIN and will send you an e-mail detailing the Roles and Responsibilities of a company administrator.