Please contact RAPIDGate Customer Support to initiate the name change process:
RAPIDGATE CUSTOMER SUPPORT
info@rapidgate.com
1.877.RAPIDGate (1.877.727.4342)
NOTE: the way the participant’s name appears on their credential is included in authorization email that is sent to the RAPIDGate Company Administrator before being processed. If a participant’s name does not appear correctly in the authorization email please let us know so that we can update this information. This prevents delays and additional fees.